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Downtime
Downtime
Proxy degraded.
Started 25 Apr at 05:16pm GMT-3, resolved 25 Apr at 05:25pm GMT-3.
Website
API
Resolved
Network instability resolved, duration of about 7 minutes. We will continue to monitor the network.
Posted 25 Apr at 05:25pm GMT-3.
Updated
Network problem identified, instability is due to a problem in Hivelocity, our datacenter. Packet lost of around 80%. We apologize for the instability.
Posted 25 Apr at 05:23pm GMT-3.
Updated
We have escalated the instability to all services that depend on our main proxy, which have affected connectivity. Network team has already been notified.
Posted 25 Apr at 05:19pm GMT-3.
Created
Connections to Miami are aborting, affecting all connectivity in Brazil and similar regions, we are trying to identify what happened internally, as the loadbalancer is not distributing the load correctly.
Posted 25 Apr at 05:16pm GMT-3.