Resolved

High Latency in Email Deliverability

We have identified a temporary disruption affecting the delivery of transactional emails across our platform. This impact is specifically limited to onboarding messages, payment confirmations, and automated infrastructure alerts.

The root cause has been traced to an inconsistency within our external email provider's automated filters, leading to an unusual processing queue. Rest assured, our team is already in direct contact with the provider's compliance specialists to flush the queue and restore instant delivery.

Important Note: All Square Cloud hosting systems and your Control Panel remain 100% operational. Only automated email notifications are experiencing this temporary lag.